Return & Exchange Policy
- At The UNISOLE, we strive to deliver only top-quality products. Due to high operational costs, we do not accept returns once the product has been shipped.
- However, we do provide an exchange option in the following cases:
- If you face size issues
- If you wish to switch to a different model
Exchange Process
- We use a third-party pickup service for exchanges, which involves a ₹250 pickup charge.
- Once your shipment is picked up, we will immediately ship your replacement product. No additional shipping charges will be applied for sending the replacement.
- During pickup, you must:
- Hand over the product to the pickup agent.
- Ensure the product is in the same brand box as provided.
- Make a short video showing your name on the package and the handover process.
- The pickup agent will carry a security poly bag in which the product will be sealed in front of you to avoid any tampering or theft.
Important Notes
- Exchanges are only accepted if the product is unused, unworn, with tags, and in its original packaging.
- Items sent back to us without following the above process will not be accepted.
- Refunds are not available, only exchanges.
- For any exchange request or query, please contact us at:
- G-mail – unisole.in@unisole-in
- WhatsApp – 7479714958